MY XBOX 360 IS SCREWED UP PLEASE HELP!?

MY XBOX 360 IS SCREWED UP PLEASE HELP!?

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ok so my xbox was just started being messed up after an update. it would work every now and then but then another update made it worse. the problem is that when i turn it on it signs me in but it shows my gamer score as 0G. and it doesnt have my back round or my avatar, it still showes my friends. and when i try to do anything like play a game it just goes and freezes. please help.

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