HELP ERROR E69 XBOX 360?

HELP ERROR E69 XBOX 360?

12
2
SHARE

i need help, when i turn on my xbox 360 slim with the hard drive disc plugged in, on the screen appears the error E69 and there is a red doth in the console, if i unplug the hard drive the xbox works normally, i tried already to unplug all the usb devices and it didnt work, how can i fix it? help please.

You May Also Like =)

2 ANSWERS

  1. Instructions

    1

    First turn off the Xbox 360 and disconnect all cables and devices. Then turn the Xbox 360 back on and see if you get the same error.

    Make sure your Xbox 360 is connected to the internet and you have it fully updated with all updates from Xbox.

    2

    Next turn off the Xbox 360 and disconnect the hard drive. Turn back on the Xbox 360 and see if you receive the same error. If the error goes away then your hard drive is bad.
    >
    3

    Now call/contact Xbox 360 support and see if you have an up to date warranty. If not, renew it if you need your console repaired. You can visit xbox.com and print our shipping labels for it and track the process of the repair.

    If your hard drive is bad, then you can call Xbox support and see if they will replace it or you can just got buy another one.

    Toll free: (800) 4MY-XBOX

    hope this helps

Comments are closed.