Oh the moment of joy of receiving that shiny, black box. Yes, I was freezing, tired, physically exhausted, by my spirits were high. I finally received my Day One Edition of the Xbox One.
I carefully removed each plastic wrapped component from the box and laid everything carefully out in my living room. I finally took the wrapping off the new controller and held it in my hands for the first time…. Only problem was that my day one edition controller felt like it was going to fall apart- it literally creaked. It was like something wasn’t screwed down properly… I was sad. But I pushed forward and started playing Ryse (comon’ don’t judge). Then a big guy with this huge axe comes charging at me and I hurry to press B to dodge out of the way, then the B button sticks and I can’t stab him in the side, after which he nails me with that axe thing.
Anyways, awful quality defective day one controller. Microsoft would not advance RMA me one. They would advance RMA me an entire system (after charging me 0 on my debit card). They said I could take the controller out of the system and mail the whole thing back…. I live in Balitmore… I don’t really trust the mail getting places safely. I didn’t want to take a 0 risk just to get a damn replacement controller.
So Microsoft customer support came up with a great idea (after putting me on hold talking with the powers that be)- I should take my controller back to gamestop! Hooray all problems solved. Yea…. I got a new controller that’s OK now… it’s not a day one edition so I’m sad… MS customer service called me back to see how their “solution” went… told him Gamestop replaced controller and I asked for a download code or something to ease my pain. Guy put me on hold and said sorry no.
Anyways, anyone else having any defective Xbox One controller issues? I’d be curious to know if I was the only one. Anyways, I thought Microsoft should man up and advance RMA a new Day One controller (they’re the only one’s who have them).