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Xbox 360 Open Tray error.?

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Hi I currently have GTA IV and it won’t basically play on my xbox 360. I know nothing is wrong with my hard drive or the xbox because my other game works on it. On the front where the picture is at the ring the top part is broken but not the reading side. IS this currently the problem. The cd does have some few fingerprints. I’m going to give this to my friend to a workshop to clean the cd.

the open tray happens sometimes to my games.

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  1. 99% of the time open tray error is caused by the laser in the disc drive, even if other games work. Some games are tougher to read.

    Edit- Nevermind, missed the part where you said the actual disc was damaged.

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